Privacy Policy
Last updated: June 2026
1. Introduction
Munch City, Inc. ("Munch City," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have with respect to that information.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, password (encrypted), and profile details when you create an account.
- Food Truck Information: Business name, address, phone number, license numbers, menu items, and photos submitted by food truck owners.
- Order Information: Items ordered, delivery address, payment details (processed by Stripe — we do not store card numbers), and order history.
- Usage Data: Pages visited, search queries, time spent on the platform, device type, browser, and IP address.
- Location Data: Approximate location when you search for nearby food trucks (only when permission is granted).
- Communications: Messages you send us via support, email, or feedback forms.
3. How We Use Your Information
- To create and manage your account
- To process orders and facilitate food truck transactions
- To send order confirmations and status updates
- To improve our platform, features, and content
- To verify food truck owner applications and business information
- To send promotional communications (only with your consent)
- To comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share your data with:
- Food Truck Owners: Order details necessary to fulfill your order.
- Delivery Partners: Delivery address and contact details when using delivery services such as DoorDash Drive.
- Service Providers: Third-party vendors who assist in operating our platform (e.g., Stripe for payments, Uploadcare for image hosting).
- Legal Authorities: When required by law or to protect the rights and safety of our users.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and maintain secure sessions. You can control cookies through your browser settings; however, disabling them may affect some features of the platform.
6. Data Security
We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and restricted access to personal information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at privacy@munchcity.com.
8. Children's Privacy
Our platform is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the platform after changes constitutes acceptance of the new policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: